Mars7 values the privacy of every member. This document clearly explains how we collect, use, store, and protect your personal information at every stage of your platform usage.
The six core pillars of Mars7's member personal data protection system
All data transmitted between your device and mars7 servers is protected by industry-grade 256-bit SSL encryption. No third party can intercept or read your information while in transit.
Member personal data is stored on servers protected by strict access controls. Only authorised personnel may access member information, and every access is logged for audit purposes.
Mars7 has never and will never sell, rent, or share members' personal data with any third party for marketing or commercial purposes without your explicit consent.
We clearly explain every purpose for data collection and do not hide anything behind difficult legal language. You have the right to know what we do with your data.
Mars7 members have the full right to access, update, correct, or request deletion of their personal data at any time. We make this process easy through our responsive support team.
Mars7's Privacy Policy complies with applicable data protection legal requirements. We continuously review and update our practices to ensure ongoing compliance with the latest regulations.
Mars7 takes its responsibility to protect member privacy extremely seriously. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal information you provide to us when using the mars7 platform, whether through our website, mobile app, or any other service channel.
By registering or continuing to use the Mars7 platform, you agree to the terms of this Privacy Policy. Please read this document carefully. If you do not agree with any part of this policy, please discontinue use of the platform and contact us for assistance with account closure.
This Privacy Policy should be read in conjunction with Terms and Conditions mars7, which also forms part of the overarching agreement between you and our platform.
📌 Important Note: This policy applies to all users of the Mars7 platform, including website visitors, registered members, and former members whose data is still retained as required by law.
Mars7 collects several categories of information to ensure our platform operates properly and that your experience as a member is safe, seamless, and enjoyable. Below is the information we may collect from you:
🔍 Data Minimization Principle: mars7 only collects information that is strictly necessary for the stated purposes. We do not collect excessive or irrelevant data beyond what is needed to operate the platform.
Every piece of information we collect is used for specific, legitimate purposes. mars7 does not use your data for any purpose beyond the scope stated below without obtaining your consent first:
| Purpose of Use | Types of Data Used | Legal Basis |
|---|---|---|
| Identity verification & KYC | ID documents, personal information | Legal obligations |
| Processing deposits & withdrawals | Financial information, name | Contract performance |
| Member account management | Email, username, profile | Contract performance |
| Customer service communications | Email, phone number | Legitimate interests |
| Fraud prevention & security | Device data, IP, activity | Legitimate interests |
| Marketing & promotions (with consent) | Email, game preferences | Your Consent |
| Platform analytics & improvement | Usage data, cookies | Legitimate interests |
Mars7 does not sell or rent your personal data to any third party. However, in certain limited situations, we may need to share your information with the following parties:
Mars7 works with trusted third-party service providers to operate the platform, including payment processors, game software providers, customer support platforms, and analytics services. All providers are bound by strict confidentiality agreements and are only permitted to use your data for agreed purposes.
We may disclose your information to government authorities or regulatory bodies if required by law, court order, or direction from a legitimate authority. This includes investigations relating to money laundering, fraud, or other financial crimes.
In the event of a merger, acquisition, or sale of mars7 assets, user data may be transferred as part of that transaction. You will be notified in advance via email or an in-platform notice should this occur.
🚫 Our Commitment: mars7 never sell, rent, or disclose your personal data to advertisers, data brokers, or marketing companies without your explicit consent.
The mars7 platform uses cookies and similar tracking technologies to enhance user experience, maintain platform security, and analyze usage patterns. Below are the categories of cookies we use:
These cookies are required for core platform functions such as login authentication, session security, and language preferences. The platform will not work properly without them and they cannot be disabled.
These cookies help us understand how members interact with the platform, which pages are visited most frequently, and where technical issues occur. This information is used to improve the overall user experience.
These cookies save your preferences such as display settings, preferred currency, and recent game history so you do not have to reset them every time you log in.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect some platform features. For more information on managing cookies in popular browsers, refer to your browser's documentation.
Mars7 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law, whichever is longer. Our general data retention principles are as follows:
When data is no longer needed, Mars7 will securely delete or anonymise it in accordance with accepted industry standards.
Mars7 respects your rights regarding personal data. As a registered member, you have the following rights, which you may exercise at any time by contacting our support team:
Request a copy of all personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data subject to legal requirements.
Object to the processing of your data for direct marketing purposes.
Receive your data in a structured, machine-readable format.
Request restrictions on how we process your data in certain circumstances.
To exercise any of the rights above, please log in to your account and contact the mars7 customer support team via live chat. We will endeavor to process your request within 30 business days.
Mars7 implements comprehensive technical and organisational measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure. Our security systems include:
⚠️ Notice: While we take all reasonable security measures, no system is 100% secure. In the event of a security breach affecting your data, we will notify you within the timeframe required by applicable law.
The mars7 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18. If you believe a minor has registered an account on mars7, please contact us immediately so that appropriate action can be taken.
If we discover that we have inadvertently collected personal data from a minor, we will take immediate steps to delete that information and terminate the relevant account.
Mars7 reserves the right to review and update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When material changes are made, we will notify you via:
We encourage you to review this page periodically. Continued use of the Mars7 platform following notification of any changes will be considered your acceptance of the updated Privacy Policy.
📧 Privacy Inquiries? If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact our Data Protection Officer via the Mars7 platform live chat. We are committed to addressing every enquiry seriously and in a timely manner.