At mars7, the enjoyment of playing is a priority — but the well-being of our members matters even more. We provide tools, guidance, and support to ensure every gaming session stays in control and enjoyable.
Mars7 supports healthy and responsible gaming practices for all members.
We provide a range of control tools accessible directly from your account — no lengthy wait required.
Set a maximum deposit limit per day, week, or month to keep your spending in check. Limits can be reduced immediately, but increasing them requires a waiting period to protect you.
Choose your maximum session duration. When the limit is reached, the mars7 system will automatically notify you and encourage you to take a break before continuing.
If you feel you need a break from gaming, you can apply for self-exclusion for a period of 1 week, 1 month, 6 months, or permanently. During this period, your account cannot be accessed for play.
Monitor your gaming history, deposits, withdrawals, and account activity in detail. Awareness of your gaming patterns is the first step toward healthier habits.
Enable real-time notifications that alert you when your playing limit is about to be reached, or when you have been playing for a set period without a break.
Use the self-assessment tool within the platform to understand your playing habits. This brief questionnaire helps you identify whether your playing patterns are still within a safe zone.
Responsible gaming means playing slots and other online games as a form of entertainment — not as a source of income or a way to solve financial problems. At mars7, we believe the most enjoyable gaming experience is one that is mindful, in control, and free from pressure.
Many players in Malaysia enjoy online gaming as a relaxing weekend activity, a way to unwind after work, or simply for entertainment. As long as you play with money you can afford to lose, set clear limits, and stop once those limits are reached — you are already practising responsible gaming.
Problems begin when gaming takes over daily life, disrupting relationships, financial responsibilities, or mental health. mars7 is committed to helping members identify early warning signs and take action before the situation becomes more serious.
💡 Core Principles: Gaming is entertainment, not an investment. Money spent on gaming is leisure money — just like money spent on movies or shopping. Never play with borrowed money or funds meant for essential needs.
Gambling addiction can develop gradually without you realising it. Identifying early warning signs is essential to taking action before the situation becomes more serious. Here are some signs to watch out for in yourself:
You find yourself using money meant for daily needs — such as bills, rent, or food — to play. Or you borrow money from others just to keep playing.
You keep playing after a loss in the hope of recovering what you have lost. This is one of the most dangerous signs, as it can lead to even greater losses.
You intend to play for just an hour but end up playing for hours without realising it. Or you fail to stick to the limits you set for yourself.
Gaming starts to occupy your thoughts even while working, spending time with family, or trying to sleep. You feel restless or irritable when you are unable to play.
You start lying to your partner, family, or friends about how much time or money you spend on playing. Feelings of shame or guilt continue to grow.
Daily responsibilities, work, or studies start to be neglected as you prioritise playing time. Your productivity and focus are significantly affected.
⚠️ If you identify two or more of the signs above in yourself, please contact the mars7 support team immediately. We will help you activate the appropriate protection tools or refer you to professional support resources.
Mars7 provides a range of easy-to-use control tools accessible directly from your account page. Here is a quick guide on how to activate each protection tool:
Log in to your mars7 account, go to Account Settings, and select "Deposit Limit". Choose the limit period (daily, weekly, or monthly) and enter the maximum amount you are comfortable with. Requests to reduce a limit take effect immediately, while requests to increase a limit require a 24-hour waiting period as an added protection measure.
In the same settings, you can activate the Session Time Limit. Enter the maximum number of minutes or hours per session. The mars7 system will send an alert when 80% of the time limit has been reached, and again when the full limit is reached.
| Limit Type | Selected Period | In Effect | Reversible |
|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately (decrease) | 24 hours (ascending) |
| Session Time Limit | Per session | Immediately | Next session |
| Loss Limit | Daily / Weekly / Monthly | Immediately (decrease) | 24 hours (ascending) |
| Self-Exclusion (Temporary) | 1 week – 6 months | Immediately | After the period ends |
| Self-Exclusion (Permanent) | No time limit | Immediately & Permanently | Non-reversible |
If you feel you need a complete break from gaming, self-exclusion is the most effective option. Once activated, you will not be able to log in or make any transactions on the mars7 platform for the chosen duration. All promotions and marketing communications will also be stopped immediately.
🔴 Permanent self-exclusion cannot be cancelled. Please make sure you are fully certain before selecting this option. For further discussion before making a decision, contact our support team first.
Answer the following questions honestly. This is not a formal test, but it can help you evaluate your gaming habits more objectively:
📝 How to Interpret: If most of your answers fall under "Sometimes" or "Always / Often", we encourage you to speak with the mars7 support team or seek professional help. Acknowledging a problem is the bravest and most meaningful step you can take.
Experienced players know that having fun while staying in control is a skill that can be learned. Here are some best practices we recommend to all mars7 members:
We are committed to providing a safe, fair, and responsible gaming environment. Your well-being is our top priority above all else.